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Privacy Policy for simonemariposa.com

1. Introduction

At simonemariposa.com (“we,” “our,” or “us”), we are firmly committed to safeguarding the privacy and personal data of our users. We understand the importance of maintaining trust and protecting your information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other related laws.

Your privacy is a priority. Whether you are browsing our site, creating an account, making a purchase, or contacting us directly, you can be assured that your data will be handled with the highest level of care and responsibility.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through your use of simonemariposa.com and any related services, communications, and digital interactions.

For the purposes of applicable data protection laws, simonemariposa.com is the data controller for the processing of personal data described herein. For any questions or concerns regarding your personal data, you may contact us at [email protected].

3. Categories of Data Processed

We collect and process the following categories of personal data:

a) Usage Data
Information about your interactions with our website, including IP address, browser type, usage statistics, referring domain, pages visited, and session duration.

b) Account Data
Personal information provided during account registration or checkout, such as name, postal address, email address, phone number, and login credentials.

c) Profile Data
Preferences, shopping history, order behavior, interests, and demographic data that help us customize your experience.

d) Communication Data
Records of your communications with us, such as customer support inquiries, submitted forms, chat messages, and any other correspondence.

e) Technical Data
Device information, operating system details, browser configurations, network type, time-zone settings, and system diagnostic data.

f) Transaction Data
Details relating to your purchases, including billing details, shipping information, payment method (limited to non-sensitive fragments), and transaction records.

g) Preference Data
Marketing communication consents, stated product preferences, and your participation in surveys, promotions, or newsletters.

4. Legal Bases for Processing

We process your personal data on the following legal grounds, as permitted under GDPR and similar frameworks:

– Performance of a contract: Processing necessary to fulfill our contractual obligations, such as completing a purchase or shipping goods.
– Legitimate interests: Processing required for our legitimate business objectives, such as improving the website, ensuring security, and preventing fraud, provided these do not outweigh your rights.
– Consent: Where legally required, we will obtain your explicit consent, such as for marketing communications or non-essential cookies.
– Compliance with legal obligations: Where we are legally required to process your information (e.g., tax and accounting laws).

5. Your Rights

Subject to applicable data protection laws, you have the following rights regarding your personal data:

– Right of Access: To request a copy of the personal information we hold about you.
– Right to Rectification: To request that we correct inaccurate or incomplete data.
– Right to Erasure: To request deletion of your data where no longer necessary or under certain legal grounds.
– Right to Restrict Processing: To request that we limit processing if you contest the accuracy or have objected to processing.
– Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise any of these rights, please contact us at [email protected]. We may request verification of your identity before processing your request.

6. Security Measures

We implement industry-standard safeguards to protect your data, including but not limited to:

– End-to-end encryption for data transmission.
– Access control and user authentication protocols.
– Secure storage of customer records and sensitive information.
– Regular security audits and vulnerability assessments.
– Employee training on data protection and confidentiality standards.

While we strive to use commercially acceptable means to safeguard your personal data, no method of transmission over the Internet or method of storage is 100% secure.

7. International Transfers

Your personal data may be transferred to and stored in jurisdictions outside of your home country, including the United States, where simonemariposa.com or its service providers operate. When transferring data internationally, we ensure an adequate level of protection through:

– Standard Contractual Clauses approved by the European Commission.
– Contracts with service providers obligating them to maintain strict privacy and security standards.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. Specific retention periods include:

– Account and profile data: Retained for the duration of your active account and for seven (7) years thereafter.
– Transaction and payment data: Retained for seven (7) years to comply with financial and legal obligations.
– Communication data: Retained for two (2) years from the last date of contact.
– Usage and technical data: Retained for up to two (2) years for analytics and service improvements.
– Marketing preferences: Maintained until you withdraw your consent.

Upon expiry of these periods, or upon your valid request for deletion, we securely dispose of or anonymize your data.

9. Cookie Policy

simonemariposa.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

– Essential Cookies: Required for core site functionality, such as cart management and login authentication.
– Functional Cookies: Enable enhanced features, such as remembering your preferences.
– Analytics Cookies: Used to measure site performance, visitor behavior, and traffic sources.
– Performance Cookies: Monitor system errors, application stability, and performance metrics.

10. Cookie Management and Compliance

We comply with GDPR and CCPA requirements for cookie transparency and user consent. Upon your first visit to simonemariposa.com, you will be prompted to accept or adjust your cookie preferences.

You may also manage cookies via your web browser settings at any time. Disabling certain cookies may affect functionality or experience on the site.

For California residents: Under the CCPA, you have the right to request disclosure of what categories of personal data we collect, the purpose of collection, and the entities with whom we share such data. You also have the right to opt out of the sale of personal data. While simonemariposa.com does not sell personal information, you may submit privacy-related inquiries through [email protected].

11. Special Protections for Children

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete such data. Parents or guardians who believe we have collected data from a child may contact us at [email protected].

12. Policy Updates & User Notifications

We reserve the right to update this Privacy Policy from time to time in response to operational, legal, or regulatory changes. Any substantial modifications will be posted on this page, and we may notify you through email or on-site announcements where appropriate.

Please review this policy periodically to remain informed of your rights and our data handling practices.

13. Contact

If you have any questions about this Privacy Policy, your personal data, or your rights under applicable privacy laws, please contact us at:

Email: [email protected]
Website: https://simonemariposa.com

We are committed to privacy, integrity, and transparency. If you have privacy-related concerns or wish to exercise your rights under GDPR, CCPA, or other laws, please contact us directly.